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Zoom, as expected, intends to compete with Microsoft 365 and Google Workspace in areas other than group video calls and chats.
At its Zoomtopia conference, the company announced a slew of new platform features, including two critical ones for productivity: email and calendars. Third-party email and calendar services can be linked to Zoom and accessed via the desktop app.
According to the company, this can save you time because you won’t have to switch between apps or hunt for the right tab in your browser.
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Those on the Zoom One Pro or Zoom Standard Pro plans will be able to create email accounts through the platform, and some plans will allow users to use custom domains. You’ll get up to 100GB of storage space for free.
The main selling point is that messages sent directly between Zoom Mail Service users (those who use Zoom’s email hosting services) will be encrypted from beginning to end. You will also be able to send external emails with expiration dates and access-restricted links.
In Zoom Calendar, you’ll be able to see which of your contacts has joined a meeting, and you’ll be able to schedule Zoom voice and video calls in the app. Zoom’s own calendar service will allow users to book appointments.
Zoom Spots are a feature that will be available in 2023. According to the company, this is a virtual coworking space where colleagues can stay more connected during the workday through video-first conversations.
While the company didn’t reveal much about Zoom Spots in its blog post, there could be a disadvantage because the feature could allow bosses to keep a closer
Businesses will soon be able to use Zoom Virtual Agent, a conversational AI, and chatbot designed to assist customers with problem resolution. This tool is expected to be available in early 2023. A way for developers to earn money from Zoom’s App Marketplace is also in the works, as is a virtual coach to help sellers perfect their pitches.
Regarding Zoom’s core functions, a feature that connects team chats with in-meeting chats is on the way. To keep things moving, you’ll be able to carry the conversation from one to the other and back again.
In addition, the company plans to introduce translation capabilities for team chats in 2023. You’ll be able to schedule a chat message to send at a later time in the near future.
Zoom Phone is coming to the web, which should be useful for a lot of people. ChromeOS will also have a progressive web app.
Meanwhile, users will be able to respond to missed calls with a one-click chat message. There will be a way for people in Zoom Rooms to join a Google Meet room and vice versa.
Last but not least, Zoom announced a slew of meeting-related updates. The Smart Recordings feature employs artificial intelligence to generate summaries, next steps, and chapters from archived meetings, making them more digestible and assisting you in getting to the part you’re looking for.
There will be meeting templates that can automatically configure the appropriate settings, as well as a way to record videos with narration and screen sharing and send them to colleagues. You’ll also have more avatar options, including the option to use a Meta avatar.
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